Scaled-Up Usability: Going Unmoderated

The journey had so many screens to test, that even with 90-minute interviews we struggled to get robust consistent feedback over multiple rounds of testing This post is about how I created an unmoderated usability testing platform at the Test and Trace service. Designers and product people may just need data to make a few… Continue reading Scaled-Up Usability: Going Unmoderated

Interacting with design

What is a prototype for? Several weeks after working on the Testing programme I noticed that all the designers from consultancies were only trained to use Sketch. There design approach had one purpose in mind: draw up some ideas quickly, get them signed off quickly, and code the solutions quickly. This was efficient as a… Continue reading Interacting with design