Part 2: Whatever happened to discovery? Research in the digital health sector

Link to Part 1 “Whatever happened to discovery?“ I’ve worked as a User Researcher in the healthcare sector for six years now. Many teams often talk about their discovery and profound understanding user needs, indeed it is a requirement for GDS and NHS.uk Service Standards. From the many hundreds of research projects and thousands of… Continue reading Part 2: Whatever happened to discovery? Research in the digital health sector

Part 1: Whatever happened to discovery?

Some backstory After graduating with an International Business degree from a great uni I had high ambitions. However it was 2009 and the global financial crisis had just hit everything, most grad schemes had closed for applications. There was also a general election 2010 and the government department where I completed my industrial work placement… Continue reading Part 1: Whatever happened to discovery?